Frequently Asked Questions

  1. What are the features of Coverall National Accounts Program?
    • Standardized work specifications and services nationally
    • One contact, single bill, electronic communications and reporting
    • Cutting edge cleaning techniques, trained Franchise Owners & advanced equipment
    • Value oriented pricing
    • Transition programs
  2. What is the value of Coverall National Accounts Program?
    • National Accounts Sales and Operations management team
    • Technology for ease of billing procedures
    • National Accounts economies of scale
    • Proven transition process
    • 1-800 number for 24 hour coverage
    • Special services / Bundled services
  3. What is your quality assurance plan?Our quality assurance plan consists of:
    • National Account Sales and Operations management team
    • Consistent management of facilities to customer specifications
    • Quality review management
    • Management reporting / accountability
  4. Who qualifies as a National Account?Any client with facilities located across our Support Center boundaries. The client may be regional or national in scope and usually requires some degree of main decision making process.
  5. Who are some of your customers?
    Please refer to ourCustomer Portfoliosection.